FAQ

Frequently
asked questions.

Everything you need to know about

our eyewear, orders and care.

We work with premium materials selected for comfort, durability and aesthetics. Some of our frames are made using Mazzucchelli acetate and high-quality Jimei materials depending on the collection.

Selected KINÉ models feature TAC polarized lenses for enhanced clarity, reduced glare and a more comfortable visual experience.

Yes. All KINÉ sunglasses include UV400 protection to help protect your eyes from harmful UVA and UVB rays.

Yes, we offer shipping across Guatemala and selected international destinations in Central America and beyond.

Returns or exchanges are only accepted if the product arrives damaged or with a manufacturing defect.

Orders in Guatemala usually arrive within 1–3 business days. International shipping times may vary depending on destination.

Yes. Every KINÉ piece includes premium packaging with its protective case and cleaning cloth.

Most of our designs are made to be unisex and versatile for different face shapes and styles.

Yes. We also offer optical frames. Customers can send us their prescription and we can customize the lenses accordingly.

You can contact us via instagram, our website and through email or phone.

Still have questions?

Our team is here to help. Reach out

and we’ll get back to you as soon as possible.